TRAINING AND TECHNICAL ASSISTANCE SERVICES

ESI's approach to both training and technical assistance response is based upon developing a thorough understanding of client needs and expected outcomes. Through a series of formal and informal needs assessment exercises, we build an approach best suited to each client. ESI employs multiple models of training and technical assistance, including direct, onsite, person-to-person delivery; resource center development and maintenance; toll-free inquiry response and consultation; local, regional, and national training events; and Webcasting and satellite broadcasting. Our training and technical assistance projects involve the following range of services:

• Resource identification and collection
• Data management
• Inquiry response and information dissemination
• Materials and web resources development
• Outreach and promotion
• Logistics
• Recruitment and management of a cadre of subject matter experts and consultants

ESI services are available through several procurement vehicles.

More information about INFORMATION CENTER SERVICES, WEB AND DATABASE SERVICES and LOGISTICS SERVICES