Training and Technical Assistance

ESI’s approach to both training and technical assistance is based upon developing a thorough understanding of client needs and expected outcomes. Through a series of formal and informal needs assessment exercises, we build an approach best suited to each client. ESI employs training, technical assistance, and information specialists, as well as curriculum developers and designers, to provide clients with state-of-the-art onsite and online knowledge and information transfer services. ESI uses multiple models of training and technical assistance, including direct, onsite, and person-to-person delivery; resource center development and maintenance; toll-free inquiry response and consultation; local, regional, and national training events; and Webcasting and satellite broadcasting. Specific services include the following:

• Resource Identification and Collection
• Data Management
• Consultant Management
• Inquiry Response and Information Dissemination
• Materials Development
• Web Resources Development
• Logistics
• Training
• Outreach and Promotion